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Already know how to pay online? Click here to pay now.
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How to pay your
tenant screening bill online
Paperless billing for your online tenant screening makes viewing and paying invoices more convenient and helps the environment at the same time. You can choose to login and pay your bill online when you receive your reminder e-mail from us, have your credit card auto pay your invoice each month or choose to pay by credit card at the time of order.
It's up to you!
- Pay at the time of order with credit card
- Login to the bill payment site
- Pay by Credit Card Online
- Pay by Check Online
- Payment address
How to pay for your reports
at the time of order with a credit card
We make paying your charges hassle free! You can choose to always pay for you transactions at the time of order with the credit card of your choice. You can use the prospective tenant’s credit card or you can keep a specific credit card on file for convenience.
Simply send us an e-mail at info@advantagetenant.com or call us at 800-894-9047 and let us know you would like you account set up to always pay at the time of order with any credit card.
If you would like us to charge the same credit card every time, please fill out this attached form and fax it in to us. We’ll place your credit card on file for your convenience! It’s perfect for multiple users of a company account. Each transaction will be recorded as a debit on your credit card/bank statement. Your detailed invoice will inform you of the debited amount, date of transaction and related charges.
*Subject to transaction fees
Login to the Bill Payment Site.
To pay your bill online, simply login to the secure bill payment site.
Enter your customer id, user name and password. Your customer id can be found on your Tenant report dashboard or on any Tenant Report. Your user name and password are your existing user name and password to order from Advantage Tenant.
Pay Online using Credit Card
Customers using this convenient service can make payments at any time, day or night-pay invoices after regular business hours, during the weekend, and on major holidays. Advantage Tenant accepts Visa, MasterCard, American Express, and Discover credit cards.
Step 1: Log on to the bill payment website using the customer id, username, and password set up for the account. Where do I find my customer id?
Step 2: Select the Billing tab. If this tab is not visible the user should contact their company's Administrator. The user may not have permission to access the billing page. Only the person(s) in their company with administrator rights can make this decision.
The screen below breaks down the balance due for each billing cycle.
Step 3: Towards the top, at the right hand side of the page, click the "Pay by Credit Card" option and the customer will automatically be directed to the credit card payment screen.
Step 4: Fill in the required information.
- Account number - Credit Card Number
- Expiration Date
- Name as it appears on card
- Billing Street Address
- Billing zip code
- Amount
Step 5: Verify the amount of the transaction. Press "submit" if the amount is correct, or press cancel if the amount is incorrect.
Step 6: Click the submit button. You will then receive either an authorization or a decline message once the transaction has been processed.
- The authorization message includes a reference number that should be retained in the customer's records for future reference.
- The decline message informs the cardholder that the card was not approved. The cardholder should contact their financial institution for any additional explanation.
How to pay online using a checking
or savings account draft
Step 1: Log on to the bill payment website using the customer id, username, and password set up for the account. Where do I find my customer id?
Step 2: Select the "Billing" tab located towards the top of the screen. If this tab is not visible the user should contact their company's administrator. The user may not have permission to access the billing page. Only the person(s) in their company with adminstrator rights can make this decisions.
Step 3: The Online Bill Payment screen will appear. This screen breaks down the balance due from each billing period and provides a total balance accrued on the account.
Step 4: Select "Pay by Check (ACH)" from the upper right hand corner of the screen.
Step 5: A blank template will appear. Fill in the requested information as it appears on the check. IMPORTANT: WHEN ENTERING THE ACCOUNT NUMBER, DO NOT INCLUDE THE CHECK NUMBER. Additionally, identification information is required before submitting the electronic ACH payment. Please note: a Social Security number or Federal Tax ID (for business accounts) may be used in lieu of driver's license information.
Step 6: After reviewing all information regarding payment, press the submit button. A confirmation screen will appear so you can confirm the dollar amount and account number of the draft being submitted.
Authorization: An authorization includes a reference number that should be retained. It may be used to look up transactions in Advantage Tenant's database should a discrepancy ever occur.
Non-Authorization : A Non-Authorization means the transaction was not processed and will provide a reason for the decline.
If problems occur please contact Advantage Tenant's Financial Services Department at 1-800-600-2510, option 7, or you may choose an alternate form of payment.
Payment Address
Paying your bill online is quick, easy, and secure, but if you would rather pay your bill by mail or would like to overnight a payment, send payments to:
Advantage Tenant
Financial Services
15 W. Strong St. Ste. 20A
Pensacola, FL 32501
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